Testimonials

Happy Tenant

It all felt really smooth and easy when we were going through the process. From the start I liked that there was a follow up call after the initial inspection. The online application form was a nice change. To be given the property managers mobile number and be greeted by name when calling was refreshing. […]

It all felt really smooth and easy when we were going through the process. From the start I liked that there was a follow up call after the initial inspection. The online application form was a nice change. To be given the property managers mobile number and be greeted by name when calling was refreshing. Lastly the condition report came with photographs of the whole house which really gives us confidence that they have done their job properly and that we will be looked after. Thank you


Supportive, consistent and an all round champ!

Shaun and his team tackled this short sale process with complete dedication and commitment. They were supportive, thorough and great to work with throughout it all. Vendor review. 20th June 2017

Shaun and his team tackled this short sale process with complete dedication and commitment. They were supportive, thorough and great to work with throughout it all. Vendor review. 20th June 2017


Brooke

Unsurpassable

We really wouldn’t consider selling with anyone else. Shaun’s knowledge of the local area and his support for us, as vendors, throughout the whole process of selling our house was invaluable and unsurpassable. His communication is clear, the process is transparent for buyer and seller. Shaun and his team went above and beyond and we […]

We really wouldn’t consider selling with anyone else. Shaun’s knowledge of the local area and his support for us, as vendors, throughout the whole process of selling our house was invaluable and unsurpassable. His communication is clear, the process is transparent for buyer and seller. Shaun and his team went above and beyond and we were over the moon with the price he was able to get for our house. I cannot recommend Shaun and his team highly enough. Vendor review. June 2017


Katina

Trustworthy

Shaun and Matt were great to deal with. From the get-go they were honest about what the Vendor wanted and were upfront with everything pertaining to the sale of the property. We found Shaun to be confident, knowledgeable, sincere and honest. We felt completely comfortable in our dealings with Shaun and will be looking towards […]

Shaun and Matt were great to deal with. From the get-go they were honest about what the Vendor wanted and were upfront with everything pertaining to the sale of the property.


We found Shaun to be confident, knowledgeable, sincere and honest. We felt completely comfortable in our dealings with Shaun and will be looking towards his agency when it comes time to sell our property. Buyer review. June 2017


Jeremy and Regina

Outstanding agent, a master of his craft

We had the pleasure of having Shaun sell our family home in Jan Juc through an auction campaign in May 2017. Shaun’s market knowledge, ability to liaise and negotiate with potential buyers, his flawless communication, and incredibly hard working work ethic made the entire campaign a completely stress free and in fact enjoyable experience for […]

We had the pleasure of having Shaun sell our family home in Jan Juc through an auction campaign in May 2017. Shaun’s market knowledge, ability to liaise and negotiate with potential buyers, his flawless communication, and incredibly hard working work ethic made the entire campaign a completely stress free and in fact enjoyable experience for us. Shaun is truly an example of the skill, knowledge and execution required to make an outstanding agent and one who we feel confident in saying is in fact a master of his craft. Amanda in her supporting campaign manager role is a perfect compliment of warmth and enthusiasm, offering reliable follow through and superb attention to detail. We could not recommend Shaun and Amanda and One Agency in general more highly. Vendor review. June 2017


Tim and Pia

Highly Recommended.

Shaun and his team are communicative, supportive and always working to get the best for their vendors and purchasers, he comes highly recommended. Vendor review. May 2017

Shaun and his team are communicative, supportive and always working to get the best for their vendors and purchasers, he comes highly recommended. Vendor review. May 2017


Brooke

24 Prestwick Ave, Jan Juc
A cut above the rest!

A huge thank-you to The team at One Agency for all your brilliant work and dedication to selling our home. You have been nothing short of amazing and we truly appreciate it. This is the second time we had dealt with Shaun (the first time we were buyers). Having never sold a house, this was […]

A huge thank-you to The team at One Agency for all your brilliant work and dedication to selling our home. You have been nothing short of amazing and we truly appreciate it. This is the second time we had dealt with Shaun (the first time we were buyers). Having never sold a house, this was a new experience for us, so to know that we were in great hands was very comforting. Shaun’s experience, knowledge and passion for the industry was exactly what we needed to sell our home. He provided us with a realistic appraisal as well as tips to prepare our property for sale. Our home was portrayed in the best possible way through stand out photography and advertising.  Shaun’s excellent communication skills provided us with honest feedback and kept us informed about potential buyers throughout the whole campaign. Add to this his exceptional negotiation skills makes him a cut above the rest.  I would highly recommend Shaun and the One Agency team as they made the process of selling our home smooth and stress free and we are delighted with the result. May 2017


Mel & Leigh

55 Ocean View Terrace Torquay
Professional Sales Consultant

Shaun is a very knowledgeable and experienced Real Estate Consultant. He was very professional in all aspects of his role right from the start of our marketing campaign and delivered an exceptional result. His communication skills were first class keeping me abreast of all I needed to know right till the end. I would have […]

Shaun is a very knowledgeable and experienced Real Estate Consultant.

He was very professional in all aspects of his role right from the start of our marketing campaign and delivered an exceptional result.

His communication skills were first class keeping me abreast of all I needed to know right till the end.

I would have no hesitation to recommend Shaun to any of our friends or colleagues in the future. May 2017


Vince

Fantastic Agent. The Best!

Before deciding who to go with we met with about 6 different agents from Torquay. Shaun was the last we met with and clearly stood out above the others. We couldn’t be happier with the choice. From start to finish, Shaun was nothing but professional. With none of the ‘Salesman’ feel that we got from […]

Before deciding who to go with we met with about 6 different agents from Torquay. Shaun was the last we met with and clearly stood out above the others. We couldn’t be happier with the choice.


From start to finish, Shaun was nothing but professional. With none of the ‘Salesman’ feel that we got from some of the other agents. An expert of his craft with a deep knowledge of the Torquay and Jan Juc area, but also just a genuine and honest great guy.


In our case we had a slightly complicated family situation. Shaun went over and above to ensure everyone involved knew exactly and clearly what the sales process would be. He took the time to listen to all our concerns and instructions but at the same time was not afraid to push back and give his expert opinion where he strongly felt it would be in our best interest.


His personal skill were outstanding. He would get back to every call or message within minutes, and gave regular updates when he got news or info from buyers. It is the kind of service that cannot be faked, and knowing that he would treat the buyers with the same level of respect was great.


In the end, on we had a fantastic result on auction day and our expectations where well exceeded. Shaun was no doubt an integral part of this result. May 2017


Ben and Wendy

Could not be happier!

From the start of the campaign to auction day, Shaun and his team have been fantastic. They were in constant contact with us providing feedback, advice and answered any questions we had. Always friendly, professional and honest. I have dealt with many Estate Agents but none even come close to Shaun, Matt and Amanda. Would […]

From the start of the campaign to auction day, Shaun and his team have been fantastic. They were in constant contact with us providing feedback, advice and answered any questions we had. Always friendly, professional and honest. I have dealt with many Estate Agents but none even come close to Shaun, Matt and Amanda. Would definitely recommend them. May 2107


Rachel

Seamless sale from start to finish

We decided to sell our home with Shaun after being recommended by a friend. Throughout the process Shaun and his team were on top of communication and ensured that we always knew where potential buyers were at and where we stood. We couldn’t recommend Shaun and his team enough and would not hesitate to sell […]

We decided to sell our home with Shaun after being recommended by a friend. Throughout the process Shaun and his team were on top of communication and ensured that we always knew where potential buyers were at and where we stood. We couldn’t recommend Shaun and his team enough and would not hesitate to sell through him again if the need arose. Thanks! Vendor review, March 2017


Darci

12 Warrin Street Torquay One Agency Shaun O'Callaghan
The best in the business

If I could give Shaun and Amanda 10 stars, I would. Selling a house is meant to be a stressful time, not only did I find it not stressful but I actually really enjoyed the process. You’ll never meet a more down to earth, genuine, highly motivated and caring team. Shaun’s knowledge of the market, […]

If I could give Shaun and Amanda 10 stars, I would. Selling a house is meant to be a stressful time, not only did I find it not stressful but I actually really enjoyed the process. You’ll never meet a more down to earth, genuine, highly motivated and caring team. Shaun’s knowledge of the market, engagement and selling skills are second to none, coupled with Amanda’s fantastic communication, super efficiency and beautiful, caring nature, they really are the best in the business. If you want amazing results, don’t waste your time with anyone else! Words really can’t thank them enough for what they achieved for my family.


Tania

3/3 Spring Street, Torquay
Sale of our house

This was my second experience dealing with Shaun. Last time it was buying through him, this time it was selling through him. Shaun was professional and efficient from the start. He explained the selling process very well, giving me a good understanding prior to going to market the ways the sale could potentially could play […]

This was my second experience dealing with Shaun. Last time it was buying through him, this time it was selling through him. Shaun was professional and efficient from the start. He explained the selling process very well, giving me a good understanding prior to going to market the ways the sale could potentially could play out. This was very fortunate as we had offers after a week of being on the market and gave me great confidence in making the decision to go with our first offer knowing Shaun had been through his process with the 20 odd groups of people that turned up for the first inspection and the 5 groups that came back for a 2nd inspection that same day. I would recommend and use Shaun again! Vendor review, March 2017


Adam

23 St Annes Drive Torquay
A great first experience!

Shaun and Amanda were a pleasure to sell our first home with and were very professional. They had great knowledge of the current real estate market and were always letting us know what happened with the sale of our home. Thanks so much guys! Vendor review, January 2017

Shaun and Amanda were a pleasure to sell our first home with and were very professional. They had great knowledge of the current real estate market and were always letting us know what happened with the sale of our home. Thanks so much guys! Vendor review, January 2017


Natthi

12 Warrin Street, Torquay
Purchase in Torquay

This is the third time I have bought a property off Shaun. As always, he had the right property for me and was transparent and straight forward to deal with. Shaun has also sold a property for me and achieved a great result. I highly recommend Shaun and his team for buying and selling on […]

This is the third time I have bought a property off Shaun. As always, he had the right property for me and was transparent and straight forward to deal with. Shaun has also sold a property for me and achieved a great result. I highly recommend Shaun and his team for buying and selling on the Surf Coast. Buyer review, February 2017


David

7 Loch Lomond Crescent Torquay
Extremely Happy

We contacted Shaun on the recommendation of a neighbour and found Shaun and Amanda absolutely brilliant to deal with. They were very approachable on all matters and nothing was to much trouble for them, we got a response immediately on any queries and they sold our property in less than two weeks! Highly recommended. Thanks […]

We contacted Shaun on the recommendation of a neighbour and found Shaun and Amanda absolutely brilliant to deal with. They were very approachable on all matters and nothing was to much trouble for them, we got a response immediately on any queries and they sold our property in less than two weeks! Highly recommended. Thanks guys. Vendor review, February 2016


Alan and Julie

1/13 Ocean Boulevard Jan Juc
Open and honest from both sides of the fence

Shaun first came on our radar when we bought a new Jan Juc house, and his open and honest communication throughout the buying process made him an obvious candidate to sell our existing home a few months later. When we interviewed Shaun and 3 other agents, his answers demonstrated that he thought carefully about each […]

Shaun first came on our radar when we bought a new Jan Juc house, and his open and honest communication throughout the buying process made him an obvious candidate to sell our existing home a few months later. When we interviewed Shaun and 3 other agents, his answers demonstrated that he thought carefully about each sale as a unique process, and he was able to articulate why particular approaches would or would not work for a given property. During the short time the house was on the market, Shaun kept us informed about all potential buyers, and his individual approach to each of them. As both buyer and seller, I was impressed with the way Shaun handled the negotiation process. In both cases, he facilitated an outcome that kept both sides happy. By being open and honest about where each party and the market in general sits on price, he was able to negotiate a strong (but fair) offer without resorting to hard-sell tactics that leave a sour taste afterwards. I would definitely recommend Shaun and his team to anyone looking to buy or sell on the surf coast. Vendor review, February 2017


Matthew

Local agent great result

Shaun’s local knowledge, work ethic and understanding in all aspects of selling our home was impressive. We received feedback after every open straight away, kept up to date with anything that happened, communication back to us and allowing us to enjoy the process was the thing we enjoyed the most. Shaun had it under control […]

Shaun’s local knowledge, work ethic and understanding in all aspects of selling our home was impressive. We received feedback after every open straight away, kept up to date with anything that happened, communication back to us and allowing us to enjoy the process was the thing we enjoyed the most. Shaun had it under control from the start to the end and gave us a great result. Shaun has many creative ideas that allowed us to make decisions on the best way to market and ultimately sell our home. I would recommend to have Shaun speak to anyone before selling their home to see for yourself his enthusiasm and knowledge. Thanks to One Agency for all their dedication and help selling our home. Vendor review, December 2016


Paul and Nicole

Gem within Torquay

We both found Shaun very friendly, approachable and knowledgeable regarding the real estate market not only within Torquay and surrounding areas. We had been looking for quite some time and knew what and where we wanted to invest. Shaun was honest and upfront both from the sellers and buyers perspective. Buyer review, December 2016

We both found Shaun very friendly, approachable and knowledgeable regarding the real estate market not only within Torquay and surrounding areas. We had been looking for quite some time and knew what and where we wanted to invest. Shaun was honest and upfront both from the sellers and buyers perspective. Buyer review, December 2016


Karen and Danny

Great Team

A great team. We were impressed from the beginning to the end. Highly professional and well run business. Happy with our sale result. Vendor review, December 2016

A great team. We were impressed from the beginning to the end. Highly professional and well run business. Happy with our sale result. Vendor review, December 2016


Fiona and Roger

Great agent - and a great result

Shaun’s sales strategy was articulate and focused. He provided regular and good quality updates as the campaign progressed. Shaun’s approach to the auction and the way he conducted it was excellent, leading to a fantastic result. Vendor review, January 2017

Shaun’s sales strategy was articulate and focused. He provided regular and good quality updates as the campaign progressed. Shaun’s approach to the auction and the way he conducted it was excellent, leading to a fantastic result. Vendor review, January 2017


Stephen and Michelle

Outstanding sale of our family home

From the moment we met Shaun, we were extremely confident he was the right person to sell our family home. He came highly regarded from others and was always so professional and efficient. He always kept us in the loop and we really appreciated his honesty when receiving feedback. Shaun and his team are amazing […]

From the moment we met Shaun, we were extremely confident he was the right person to sell our family home. He came highly regarded from others and was always so professional and efficient. He always kept us in the loop and we really appreciated his honesty when receiving feedback. Shaun and his team are amazing at what they do and without a doubt we will be recommending One Agency to anyone who requires an agent. Thank you so much to them for making the sale of our house a smooth and effortless one!! Vendor review, January 2017


Caley and Andrew

SURF COAST SUPERSTARS

My wife, myself and my sister had a dream: Let’s move to Torquay. We found the home we loved in the locality we love, and then the stars aligned for us because the sale of “our” property was being handled by Shaun O’Callaghan and Amanda Lee. With these two eager, energetic experts there to guide […]

My wife, myself and my sister had a dream: Let’s move to Torquay. We found the home we loved in the locality we love, and then the stars aligned for us because the sale of “our” property was being handled by Shaun O’Callaghan and Amanda Lee. With these two eager, energetic experts there to guide us through the purchase process, it was like having a guardian angel on each shoulder to smoothly lead us to the fulfillment of our dream. Shaun and Amanda have dealt with us in a very friendly and considerate manner, have promptly answered any queries and have freely offered helpful, knowledgeable advice when we were in need of it. I wholeheartedly recommend them to anyone requiring the services of a Real Estate agency on the Surf Coast. Buyer review, December 2016


Peter

Buyer review

Shaun was fair and whilst he worked very hard for the vendor, I felt as a buyer I was dealing with someone who was credible and looking for a win/win. I would not hesitate to appoint Shaun to act in my interest or advising others to do the same for his area of expertise.

Shaun was fair and whilst he worked very hard for the vendor, I felt as a buyer I was dealing with someone who was credible and looking for a win/win. I would not hesitate to appoint Shaun to act in my interest or advising others to do the same for his area of expertise.


Cameron

Exceptional agent

A HUGE thank you Shaun, Amanda and Liz, from One Agency Torquay, for the exceptional way you looked after us during the sale of our home in Jan Juc. Your professional, can do attitude, and great communication was refreshing and very much appreciated. We highly recommend One Agency Torquay to anyone wanting to sell their […]

A HUGE thank you Shaun, Amanda and Liz, from One Agency Torquay, for the exceptional way you looked after us during the sale of our home in Jan Juc. Your professional, can do attitude, and great communication was refreshing and very much appreciated. We highly recommend One Agency Torquay to anyone wanting to sell their home. With our best wishes to you all.


John and Deb

Perfect Purchase

Thank you Shaun and Amanda, They made our purchase extremely easy and the constant communication has been very comforting knowing they were in control of the purchase with their knowledge. Lovely people. Buyer review, October 2016.

Thank you Shaun and Amanda, They made our purchase extremely easy and the constant communication has been very comforting knowing they were in control of the purchase with their knowledge. Lovely people. Buyer review, October 2016.


Rachel and John

Excellent service

Shaun and Amanda were an excellent team in supporting us to sell our property. Amanda was great with her coordinating all of the logistics with a calm, professional and friendly manner. While Shaun was brilliant in not only determining a sales strategy but also in building and maintaining connections with potential buyers. Vendor review, October […]

Shaun and Amanda were an excellent team in supporting us to sell our property. Amanda was great with her coordinating all of the logistics with a calm, professional and friendly manner. While Shaun was brilliant in not only determining a sales strategy but also in building and maintaining connections with potential buyers. Vendor review, October 2016


Kitty

Pleasure to work with

Shaun was a pleasure to deal with from attending the first open to signing the contracts. Always contactable and never gave us the run around playing real estate games. We have had a great experience purchasing and he would definitely be our choice to sell our house. Buyer review, October 2016

Shaun was a pleasure to deal with from attending the first open to signing the contracts. Always contactable and never gave us the run around playing real estate games. We have had a great experience purchasing and he would definitely be our choice to sell our house. Buyer review, October 2016


Belinda and Trav

Professional

Shaun and Amanda were extremely helpful and professional. A very straightforward approach! Vendor review, October 2016

Shaun and Amanda were extremely helpful and professional. A very straightforward approach! Vendor review, October 2016


Deb

Best in Torquay!

A small, but perfectly formed team at One Agency Shaun O’Callaghan. Between Shaun and Amanda, and Liz too, they helped us with advice in preparing our home for sale, with understanding the current market and setting our expectations, and were infinitely patient with our many questions. Their marketing resulted in seven inspections before the first […]

A small, but perfectly formed team at One Agency Shaun O’Callaghan. Between Shaun and Amanda, and Liz too, they helped us with advice in preparing our home for sale, with understanding the current market and setting our expectations, and were infinitely patient with our many questions. Their marketing resulted in seven inspections before the first open, leading to a very quick sale at a price that delighted us. Both Shaun and Amanda kept in frequent touch with us and responded very rapidly to any contact we made with them. They made us feel like we were the only people they were working for. We would and will recommend them to anyone who wants to sell their property. Vendor review, October 2016


Gill and David