Testimonials

Very professional Agent

Firstly selling your home is a very stressful task. With such a competitive market with many reputable agents in Torquay. From the first meeting with Shaun O’Callaghan, I found Shaun to have such a genuine passion, empathy with an unpretentious manner and this did not change through the entire process. He made me feel very […]

Firstly selling your home is a very stressful task. With such a competitive market with many reputable agents in Torquay. From the first meeting with Shaun O’Callaghan, I found Shaun to have such a genuine passion, empathy with an unpretentious manner and this did not change through the entire process. He made me feel very at ease and comfortable.

During the selling period the entire team were very approachable, personable, extremely patient and there was no limit on their time, whether it was mornings, evenings or weekends.

We received a sale price that exceeded all expectations. In closing I would highly recommend One Agency Shaun O’Callaghan


Judy

Great customer service skills and highly recommended!

We purchased our house through Chris Henson. We’d been looking for a family home for several years and had dealt with many Real Estate agents over this time. Chris is not your ordinary Real Estate Agent. He has a genuine, friendly, relaxed and honest manner that is hard not to be impressed by. He always […]

We purchased our house through Chris Henson. We’d been looking for a family home for several years and had dealt with many Real Estate agents over this time. Chris is not your ordinary Real Estate Agent. He has a genuine, friendly, relaxed and honest manner that is hard not to be impressed by. He always followed up on our requests/phone calls and dug around to get the answers that were not always straight forward to find. We would highly recommend Chris as an agent to both sell and purchase a house. If we need to sell our home in the Torquay region, we would have Chris as our first choice. Buyer Review, July 2018


John

Happy landlords

Both Michele & I would like to thank you for the manner in which you have supported us throughout the period in which we were looking for suitable tenants to rent our dearly loved property in Torquay. Our property was initially purchased (through One Agency) for a mix of rental for Air BNB & for […]

Both Michele & I would like to thank you for the manner in which you have supported us throughout the period in which we were looking for suitable tenants to rent our dearly loved property in Torquay.


Our property was initially purchased (through One Agency) for a mix of rental for Air BNB & for use by our family however due to concerns with ongoing income from Air BNB throughout the winter period we made the difficult decision to go with full time rental. We were hesitant at first, however after our first meeting with Kellie she was very understanding of our concerns and requirements and set to work finding the perfect tenants.


Kellie is very approachable, and I can confidently say that we would recommend her to others considering renting their property.


Thank you Kellie for going that extra step to gain a positive outcome for both the Landlord & the tenants. Review for property management, July 2018


Mark & Michele

Very professional and relaxed Agent

I have developed a great relationship with Olivia since first meeting her about 18 months ago. I have always enjoyed her chats when she was touching base with me over that time to check in on how our house search was progressing. I thoroughly enjoying purchasing our new home through Olivia. I have always found […]

I have developed a great relationship with Olivia since first meeting her about 18 months ago. I have always enjoyed her chats when she was touching base with me over that time to check in on how our house search was progressing. I thoroughly enjoying purchasing our new home through Olivia. I have always found her to be polite, prompt, honest and down to earth. She is a valuable asset to the One Agency team. Buyer review, June 2018


KD

Kellie Papworth

Kellie thank you for making all dealings in relation to 12 Alleyne Ave easy and friendly. All finances are easily accessible online and any issues that have come up have been quickly addressed with professionalism.  I have no doubt that this also works to the benefit of your tenants. Its a credit to you that you have built […]

Kellie thank you for making all dealings in relation to 12 Alleyne Ave easy and friendly.


All finances are easily accessible online and any issues that have come up have been quickly addressed with professionalism.  I have no doubt that this also works to the benefit of your tenants.


Its a credit to you that you have built trust and rapport in a short time and its a pleasure to recommend you, Shaun and One Agency as team. Landlord, 12 Alleyne Ave, Torquay. June 2018


Outstanding property manager

Thank you Kellie for all the great work you have done since you have managed our property. You have gone above and beyond with everything you do to satisfy the landlord and also having a good relationship with the tenants which makes it easy for us. We appreciate the feedback that we receive from you […]

Thank you Kellie for all the great work you have done since you have managed our property. You have gone above and beyond with everything you do to satisfy the landlord and also having a good relationship with the tenants which makes it easy for us.


We appreciate the feedback that we receive from you that makes us feel that we are being looked after and there is nothing that you cannot do.


We have in the past had many property managers but you by far stand out as one of the most outstanding Property Manager we have.


I commend you on your wonderful work and it shows that you are passionate in what you do by how you deliver your service. Keep up the good job!! Very very happy Landlords. Landlord, 3 Sand Dune Rise, Torquay, June 2018


Sonia & Mauro

Excellent property management

Just a note to thank you for providing such excellent property management services to us as first time landlords. Your service has been extremely helpful and efficient and your guidance very much appreciated. You and the One Agency team have conducted yourselves in a most professional manner whilst maintaining a cheerful and friendly outlook. We […]

Just a note to thank you for providing such excellent property

management services to us as first time landlords. Your service has

been extremely helpful and efficient and your guidance very much

appreciated. You and the One Agency team have conducted yourselves in

a most professional manner whilst maintaining a cheerful and friendly

outlook. We very much look forward to continuing our relationship well

into the future. Landlord, 27 Ozan Crescent, Jan Juc. June 2018




Bruce

Happy landlord

Great service from Kellie and the team at One Agency. As a first time landlord Kellie clearly explained the process, answered all my questions and kept me informed every step of the way. Made a potentially stressful time completely stress-free and easy. Their online owner’s portal is great too, I can just log on and […]

Great service from Kellie and the team at One Agency. As a first time landlord Kellie clearly explained the process, answered all my questions and kept me informed every step of the way. Made a potentially stressful time completely stress-free and easy. Their online owner’s portal is great too, I can just log on and see anything relating to my property… couldn’t recommend them highly enough! Landlord, 68 Eton Rd, Torquay. June 2018


Ant

One Agency Shaun O'Callaghan

I have sold a number of properties in my life via different real estate agents and like so many people felt considerable levels of mistrust about them and their role. This changed somewhat when we sold our last property via One Agency Shaun O’Callaghan. Shaun was honest, kept us informed at all times, was available, […]

I have sold a number of properties in my life via different real estate agents and like so many people felt considerable levels of mistrust about them and their role. This changed somewhat when we sold our last property via One Agency Shaun O’Callaghan. Shaun was honest, kept us informed at all times, was available, did not try to charm us (first agent who did not engage this tactic) and importantly he always gave us a strong that he would work very hard to get the best price for us. Vendor review, 36 Rocklea Drive, Torquay. January 2017


Ellen

Excellent sales team

A huge thank-you to Shaun and his team for the professional service they gave me with in selling my house. At all times I felt in safe hands and that they had my very best interests at heart. Shaun’s expertise is exceptional, he clearly bring considerable experience to his practice. All his commitments to me […]

A huge thank-you to Shaun and his team for the professional service they gave me with in selling my house.


At all times I felt in safe hands and that they had my very best interests at heart. Shaun’s expertise is exceptional, he clearly bring considerable experience to his practice.


All his commitments to me were honoured. All my queries were promptly responded to. I was kept informed at every stage.


I also appreciated the enthusiasm and energy the team conveys. They are all clearly very connected and supportive of each other’s roles. I felt that this would also be communicated to interested parties, which was very important to me. In particular I would like to commend Shaun on his skills of negotiation which I believe were crucial to the outcome that was achieved. I would not hesitate to recommend Shaun and his team to others or to use them again myself.


Moira

Second to none

It is never easy when it comes to selling one’s home. Whilst it can be an exciting time, it can also be one of the most harrowing periods in one’s life. Having built my home in Torquay Victoria some years back, it was now time for me to sell and move onto the next chapter […]

It is never easy when it comes to selling one’s home. Whilst it can be an exciting time, it can also be

one of the most harrowing periods in one’s life.

Having built my home in Torquay Victoria some years back, it was now time for me to sell and move

onto the next chapter in my life. Having been in sales & marketing for many years, my expectations

were high when it came to selecting a suitable Real Estate Agent.

Over time, I have dealt with a number of the agents in the region, many of whom should not be in the business of selling real estate. It wasn’t until I came into contact with One Agency – Shaun

O’Callaghan that my faith in Real Estate Agents was restored.

In particular, it was my dealings with Olivia Swann (Sales Consultant) that made the whole process

less challenging. Olivia’s presentation, dedication and professionalism is second to none. The lines of

communication remained open regardless of the time of day.

If anyone is looking for a highly professional team, then look no further than contacting Olivia Swann

of One Agency – Shaun O’Callaghan, Torquay, Victoria, 3228. Vendor review, 54 Ocean View Cres, Torquay. May 2018


Peter

Great agent and wonderful staff

We recently had our property sold in Torquay by Shaun O’Callaghan from One Agency and we found his service and the service of all his staff were extremely professional and it was an absolute pleasure dealing with all of them. They kept us informed all the way through the selling process and any queries we […]

We recently had our property sold in Torquay by Shaun O’Callaghan from One Agency and we found his service and the service of all his staff were extremely professional and it was an absolute pleasure dealing with all of them. They kept us informed all the way through the selling process and any queries we had were explained to us promptly and with clarity. I would thoroughly recommend One Agency Torquay agency to anyone wishing to either sell or purchase a property within Torquay or its region. Vendor review, 58 Darian Rd, Torquay. June 2018


Lorraine

Shaun and his team were simply amazing!

Shaun and the entire team at One Agency Torquay were so professional. From our very first encounter, through the entire process and even after have been such a pleasure to deal with. Their advice was genuine, the hard work and commitment shown was above and beyond our expectation. For anyone looking to sell who want […]

Shaun and the entire team at One Agency Torquay were so professional. From our very first encounter, through the entire process and even after have been such a pleasure to deal with. Their advice was genuine, the hard work and commitment shown was above and beyond our expectation. For anyone looking to sell who want a genuine, trustworthy agency we highly recommend Shaun and the One Agency Team!!! Vendor review, 21 Gairloch Ave, Jan Juc. May 2018


Emma & Evan

Professional And Knowledgeable

Shaun is friendly, professional and knowledgeable. He was very helpful to us at a time when we had been let down by an agent at another agency and found us the exact property we had been hunting for. His communication was great leading up to the auction and he and his team have been helpful […]

Shaun is friendly, professional and knowledgeable. He was very helpful to us at a time when we had been let down by an agent at another agency and found us the exact property we had been hunting for. His communication was great leading up to the auction and he and his team have been helpful since our purchase which I think is important. Highly recommend Shaun and his team. Buyer review, May 2018


Emmy

Awesome to deal with

Awesome to deal with. Thanks Shaun! Very happy with whole process. Buyer review, May 2018

Awesome to deal with. Thanks Shaun! Very happy with whole process. Buyer review, May 2018


Sarah

Terrific Agent

Shaun and the team made our purchase a very straightforward and enjoyable experience. We appreciated the thorough and ongoing communication in the lead up to auction and settlement. Would highly recommend! Buyer review, May 2018

Shaun and the team made our purchase a very straightforward and enjoyable experience. We appreciated the thorough and ongoing communication in the lead up to auction and settlement. Would highly recommend! Buyer review, May 2018




Andrew

Great Agent

Found Shaun a pleasure to deal with, very knowledgeable on the market and the value of housing in the area, very approachable and easy to deal with, highly recommend Shaun. Vendor review, 3/2 Eton Rd, Torquay. May 2018

Found Shaun a pleasure to deal with, very knowledgeable on the market and the value of housing in the area, very approachable and easy to deal with, highly recommend Shaun. Vendor review, 3/2 Eton Rd, Torquay. May 2018


Damien

Great Agency

Shaun and his team were very professional, friendly and helpful so glad we chose to go with his company. It made a stressful decision a lot easier for us. Vendor review, 14 Corsair Way, Torquay. May 2018

Shaun and his team were very professional, friendly and helpful so glad we chose to go with his company. It made a stressful decision a lot easier for us. Vendor review, 14 Corsair Way, Torquay. May 2018


Ian & Bev

Shaun is the man

Asking Shaun O’Callaghan to look after the sale of our house was a decision easily made after our first meeting. Here was an agent who was honest, down to earth, who imparted his knowledge and expertise with compelling assuredness but without being over bearing and who immediately invoked trust and confidence. These qualities were readily […]

Asking Shaun O’Callaghan to look after the sale of our house was a decision easily made after our first meeting. Here was an agent who was honest, down to earth, who imparted his knowledge and expertise with compelling assuredness but without being over bearing and who immediately invoked trust and confidence. These qualities were readily on show with his team. The whole sale process was managed beautifully, carried out efficiently and with a high degree of competence.Communication with team members was straightforward, timely and readily facilitated. We would recommend Shaun without hesitation. Vendor review, 415 Nortons Rd, Bellbrae. May 2018


John & Barbara

Wouldn't go with any other agent in Torquay

Shaun, Olivia, Amanda and the team have been fantastic with selling our house! They have all been very respectful, great communicators with keeping us in the loop of how the sale of the house was going and took any stress there might have been with selling completely away! Shaun got us the price we were […]

Shaun, Olivia, Amanda and the team have been fantastic with selling our house! They have all been very respectful, great communicators with keeping us in the loop of how the sale of the house was going and took any stress there might have been with selling completely away! Shaun got us the price we were wanting and worked hard behind the scenes to make sure this happened for us! Wouldn’t use any other agency for Torquay/Jan Juc areas! Amazing Thank-you! Vendor review, 18 Mia Mia Way, Torquay. May 2018




Emma & Josh

Very positive and strong communicator

Very positive and strong communicator. Great support from his team and very professional. Professional from the time he presented his campaign for the sale. Strong verbal and written communications. Good lead up to auction. Vendor review, 3 Rocklea Drive, Torquay. April 2018

Very positive and strong communicator. Great support from his team and very professional. Professional from the time he presented his campaign for the sale. Strong verbal and written communications. Good lead up to auction. Vendor review, 3 Rocklea Drive, Torquay. April 2018


Richard

First Class Service

We were very pleased with Shaun’s proposal to market our property and the way he and his staff delivered on that proposal. Vendor review, 2/16 Hoylake Ave, Jan Juc. March 2018

We were very pleased with Shaun’s proposal to market our property and the way he and his staff delivered on that proposal. Vendor review, 2/16 Hoylake Ave, Jan Juc. March 2018


Michael

Professional

Have sold a few properties through Shaun so felt comfortable purchasing from him! Buyer review, March 2018

Have sold a few properties through Shaun so felt comfortable purchasing from him! Buyer review, March 2018


Bernadette

A great agent

We found Shaun to be professional and competent, as is the support team at One Agency Torquay who are a delight to deal with. Buyer review, March 2018

We found Shaun to be professional and competent, as is the support team at One Agency Torquay who are a delight to deal with. Buyer review, March 2018


Ken

Honesty and credibility

Good honesty and credibility. No complaints. Happy with the purchase process. Buyer review, February 2018

Good honesty and credibility. No complaints. Happy with the purchase process. Buyer review, February 2018


Ben

Great agent

From start to end of the sale of my unit One Agency ticked all the boxes. From the candid appraisals from Shaun, the photographer who showed me what a beautiful home I had and to Amanda the important front face on the desk, they made it a much less stressful experience. Open house events were […]

From start to end of the sale of my unit One Agency ticked all the boxes. From the candid appraisals from Shaun, the photographer who showed me what a beautiful home I had and to Amanda the important front face on the desk, they made it a much less stressful experience. Open house events were arranged with ease and with regards to my situation. Through the vendor’s portal which kept me up to date to regular updates from the office, I was kept informed at all times. What a young vibrant company they are, and importantly what a price! Thanks to everyone, know success will come to you. Vendor reveiw, 4/16 Spring Street, Torquay. 


Bernadette

Great Agent

Shaun and the team were professional throughout the sales campaign for our home. We found them to have an ethical and diligent approach to the sale of our property. Their commitment and communication was exceptional. We were overseas for several weeks of the campaign but we were always kept up to date as to how […]

Shaun and the team were professional throughout the sales campaign for our home. We found them to have an ethical and diligent approach to the sale of our property. Their commitment and communication was exceptional. We were overseas for several weeks of the campaign but we were always kept up to date as to how our sale was progressing. We were always comfortable with our dealings with One Agency. They showed compassion and understanding that our emotional ties to our home were strong and handled the campaign with respect to our feelings which was very much appreciated.


In the past we have dealt with several Other Real Estate Agencies and our experiences were not as informative or pleasant to us as vendors. The team at One Agency have exceptional communication skills, their due diligence and understanding of the stresses that vendors experience are outstanding.


To Shaun and his team we say a huge thank you. We wish them continued success in the future. Vendor review, 2 Anderson Street, Torquay. February 2018


Dorothy & Ian

Great job

I am happy to endorse the services of Shaun O’Callaghan of One Agency. Shaun delivers on his promises and his attention to detail is second to none. He is not pushy, yet offers guidance throughout the entire process. Thanks Shaun and the entire team of One Agency Torquay. Vendor review, 47 Domain Rd, Jan Juc. […]

I am happy to endorse the services of Shaun O’Callaghan of One Agency. Shaun delivers on his promises and his attention to detail is second to none. He is not pushy, yet offers guidance throughout the entire process. Thanks Shaun and the entire team of One Agency Torquay. Vendor review, 47 Domain Rd, Jan Juc. January 2018


Lesley & Dan

Great Agents

Very happy with One Agency, very professional and personable experience. Always attending to my calls or messages and providing constant communication throughout the process of purchasing my home. Buyer review, January 2018

Very happy with One Agency, very professional and personable experience. Always attending to my calls or messages and providing constant communication throughout the process of purchasing my home. Buyer review, January 2018


Belinda

Outstanding Agent

We have been so happy with our experience from start to finish, our house sold quicker then we imagined an amazing price we didn’t expect and they were able to find us the perfect house to get back into the market, we are so happy. Thank you Shaun and One agency Torquay staff! Vendor review, […]

We have been so happy with our experience from start to finish, our house sold quicker then we imagined an amazing price we didn’t expect and they were able to find us the perfect house to get back into the market, we are so happy. Thank you Shaun and One agency Torquay staff! Vendor review, 29 Spring Valley Drive, Torquay. January 2018


Angela & Ian