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Testimonials

Excellent and hardworking

Honest and caring, what a refreshing experience! Buyer review, April 2019

Honest and caring, what a refreshing experience! Buyer review, April 2019


Chris & Susie

19 Regal Road Jan Juc
5 Star Service

Olivia Swann is so easy to deal with, very prompt and down to earth. Highly recommend Olivia. Vendor review, April 2019

Olivia Swann is so easy to deal with, very prompt and down to earth. Highly recommend Olivia. Vendor review, April 2019


James

38 Eton Road Torquay
Shaun O'Callaghan

Shaun was an experienced and thorough real estate agent. He made the steps of selling a property clear and easy for me to understand. I was kept informed of all the different stages throughout the process. I was guided when I was unsure and all communications were prompt. His knowledge of the market place was […]

Shaun was an experienced and thorough real estate agent. He made the steps of selling a property clear and easy for me to understand. I was kept informed of all the different stages throughout the process. I was guided when I was unsure and all communications were prompt. His knowledge of the market place was extensive. I highly recommend Shaun O’Callaghan as a real estate agent. Vendor review, April 2019


Lyndie

5 Domain Road Jan Juc
Our best interests always came first

Chris always had our best interests first, and worked to obtain as good a deal for us as he could. The One Agency team worked hard with their contacts to get us the sale, eventually achieved in spite of very difficult market conditions. Well done to the team and we are very grateful. Vendor review, […]

Chris always had our best interests first, and worked to obtain as good a deal for us as he could. The One Agency team worked hard with their contacts to get us the sale, eventually achieved in spite of very difficult market conditions. Well done to the team and we are very grateful. Vendor review, April 2019


Jeremy

Hunter Avenue Torquay
More Than Happy

We were referred to One Agency by a satisfied relative. We were not disappointed. We felt it was sincere and he has a gentle disposition rather than the bullheaded approach of some. The price we got was right in the middle of the range, so we were happy with that. We would happily recommend One […]

We were referred to One Agency by a satisfied relative. We were not disappointed. We felt it was sincere and he has a gentle disposition rather than the bullheaded approach of some. The price we got was right in the middle of the range, so we were happy with that. We would happily recommend One Agency, Chris and the others on the staff. Vendor review, April 2019


Anthony & Myriam

66 Centreside Drive Torquay
The Sands Torquay Sale

Chris presented as having high-level professionalism skills teamed with good local knowledge of the current market. We were most impressed by his level of communication with almost daily updates and immediate feedback after open homes. He has a friendly, easy going personality, which made the whole selling experience less stressful. Vendor review, April 2019

Chris presented as having high-level professionalism skills teamed with good local knowledge of the current market. We were most impressed by his level of communication with almost daily updates and immediate feedback after open homes. He has a friendly, easy going personality, which made the whole selling experience less stressful. Vendor review, April 2019


Patricia

47 Sands Terrace Torquay
Torquay sale

Chris Henson was a pleasure to deal with. This was the first time we had put a house up for sale and he did not pressure us into any decision, and would communicate with us on a daily basis. His knowledge of the area and current house price trends meant that we had complete confidence […]

Chris Henson was a pleasure to deal with. This was the first time we had put a house up for sale and he did not pressure us into any decision, and would communicate with us on a daily basis. His knowledge of the area and current house price trends meant that we had complete confidence in him getting the best price. Even after our house has sold, Chris has continued to assist to make settlement an ease. He has even brought chocolate over for our children! Vendor review, April 2019


Damian

6 Malibu Place Torquay
Thank you Shaun and team

We’d like to say a huge thank you to Shaun and the broader team for delivering such a fantastic outcome for our family. From the very first meeting we had the utmost confidence in the team and the sale process proposed. The insight into the market was second to none, and the suggested way forward […]

We’d like to say a huge thank you to Shaun and the broader team for delivering such a fantastic outcome for our family. From the very first meeting we had the utmost confidence in the team and the sale process proposed. The insight into the market was second to none, and the suggested way forward was easy and simple for us to understand. In hind sight, I’m extremely glad that we listened and took on board the feedback and recommendations Shaun put forward to us. With full collaboration it feels like we executed the plan really well with minimal stress, which was a huge relief. We couldn’t recommend the One Agency Torquay team more highly. The communication channels with Amanda, Sally and everyone in the office worked really well. We were never left uninformed. The whole vibe is upbeat and positive, which in turn provided us with such confidence in the process. We will be forever grateful. Thanks again. Vendor review, April 2019


Marcus

23 Dunkeith Avenue Jan Juc
Home sale of Domain Road

Shaun has been exceptional in making the sale of our home. He suggested ways in which we could prepare for our sale. He was always on the front foot in terms of being ahead of the sale, and ultimately he acquired the best price on the house in a very brief period. I would highly […]

Shaun has been exceptional in making the sale of our home. He suggested ways in which we could prepare for our sale. He was always on the front foot in terms of being ahead of the sale, and ultimately he acquired the best price on the house in a very brief period. I would highly recommend Shaun and his team. Vendor review, April 2019


Vlad

Would use again

Professional, friendly and knowledgeable about the local market. Helped us through the negotiation process and kept us in the loop at all times. Buyer review, April 2019

Professional, friendly and knowledgeable about the local market. Helped us through the negotiation process and kept us in the loop at all times. Buyer review, April 2019


Joan

I'm glad we bought the place through you

Thanks for all your effort and support in helping us buy our first home. You helped us out along the way by; answering all our questions relating to what and how, guiding us through our first auction experience and helping us seal the deal. I was definitely guarded with my interactions with real estate agents […]

Thanks for all your effort and support in helping us buy our first home. You helped us out along the way by; answering all our questions relating to what and how, guiding us through our first auction experience and helping us seal the deal. I was definitely guarded with my interactions with real estate agents (naturally), but you seemed genuinely interested in helping us, and for that, I am glad we bought the place through you. Buyer review, March 2019


Lachie and Hannah

Great experience

Shaun was wonderful to work with, and the sale of my house was seamless. Vendor review, March 2019

Shaun was wonderful to work with, and the sale of my house was seamless. Vendor review, March 2019


Lachlan

Multiple sales

Shaun has sold two of our properties within 12 months, both with great results. Pleasure to deal with and his team are more than helpful. Vendor review, March 2019

Shaun has sold two of our properties within 12 months, both with great results. Pleasure to deal with and his team are more than helpful. Vendor review, March 2019


Shannon

Knowledgeable agent

Chris was great from day one – I was dealing with him over the phone for a year before I asked him to sell a block of land of mine. His knowledge of the area and the real estate market is impeccable. Chris is very patient and kept me informed with weekly updates. I wouldn’t […]

Chris was great from day one – I was dealing with him over the phone for a year before I asked him to sell a block of land of mine. His knowledge of the area and the real estate market is impeccable. Chris is very patient and kept me informed with weekly updates. I wouldn’t use anyone else. Vendor review, March 2019


Angelina

Fantastic agent who went above and beyond

We selected Chris to be the agent of our much loved family home. He listened carefully to any questions or concerns we had, and guided us through the experience. He was always a phone call away, and very friendly and polite. We feel that Chris achieved the best possible price as well within the context […]

We selected Chris to be the agent of our much loved family home. He listened carefully to any questions or concerns we had, and guided us through the experience. He was always a phone call away, and very friendly and polite. We feel that Chris achieved the best possible price as well within the context of a slower current market. Vendor review, March 2019


Rhonda

Couldn't have asked for more

Thanks Olivia for your persistence and concern for me and Kate and helping us through the whole process! Buyer review, March 2019

Thanks Olivia for your persistence and concern for me and Kate and helping us through the whole process! Buyer review, March 2019


Ed

Very Thorough

Shaun was professional and energetic. He had great knowledge of the local market and adopted a strategy which reflected, and was in tune with changing economic circumstances. I can thoroughly recommend using his services when selling real estate. Vendor review, February 2019

Shaun was professional and energetic. He had great knowledge of the local market and adopted a strategy which reflected, and was in tune with changing economic circumstances. I can thoroughly recommend using his services when selling real estate. Vendor review, February 2019


Phil

Fantastic throughout the whole process

Great communicator, honest and reliable. Olivia made our purchase enjoyable and easy, and provided excellent local knowledge. How refreshing! Buyer review, February 2019

Great communicator, honest and reliable. Olivia made our purchase enjoyable and easy, and provided excellent local knowledge. How refreshing! Buyer review, February 2019


Carl

A Master at Selling

Shaun and his team recently helped my wife and I sell our place in Jan Juc. We couldn’t be happier. His straight forward advice was clear but not pushy, he helped talk us through any questions we had and was generally epic in all his dealings. We’re thrilled with the result and would highly recommend […]

Shaun and his team recently helped my wife and I sell our place in Jan Juc. We couldn’t be happier. His straight forward advice was clear but not pushy, he helped talk us through any questions we had and was generally epic in all his dealings. We’re thrilled with the result and would highly recommend anyone looking to sell in the area to go through Shaun and the crew at One Agency. Thanks guys! Vendor review, February 2019


Tim

Thoroughly professional

Olivia was very professional and informative throughout the whole purchasing process. She returned calls promptly, and if she was unable to call always sent a message. Would highly recommend Olivia as an agent. Buyer review, February 2019

Olivia was very professional and informative throughout the whole purchasing process. She returned calls promptly, and if she was unable to call always sent a message. Would highly recommend Olivia as an agent. Buyer review, February 2019


Sally & Ken

Like a Dog with a bone

Like a dog with a bone, Shaun won’t stop until he has the best outcome for his client. Knows the local market like no other and knows about those buyers in the wings that other agents wouldn’t know about. Great communicator and all round good bloke makes him easy to work with. Vendor review, March […]

Like a dog with a bone, Shaun won’t stop until he has the best outcome for his client. Knows the local market like no other and knows about those buyers in the wings that other agents wouldn’t know about. Great communicator and all round good bloke makes him easy to work with. Vendor review, March 2018


Peter

Outstanding experience

We want to thank Chris Henson and the team at One Agency Shaun O’Callaghan for the outstanding service they provided, from the initial inspection to the settlement. They were very professional and were there to help with any requests and questions we had through the whole process. We look forward to making the move to […]

We want to thank Chris Henson and the team at One Agency Shaun O’Callaghan for the outstanding service they provided, from the initial inspection to the settlement. They were very professional and were there to help with any requests and questions we had through the whole process. We look forward to making the move to Torquay and starting the next stage of our life with the new addition. We can’t wait to have all that space. Thanks again. Buyer review, November 2018


Leigh

Personal, natural and inspiring

The first time we visited 9 Matlock Crt, the warm welcome from Olivia capped the viewing of what is now our new home. Olivia has a relaxed country style of doing business yet as we found over the next 4 visits, she was just as engaging as the first time, followed through with all information […]

The first time we visited 9 Matlock Crt, the warm welcome from Olivia capped the viewing of what is now our new home. Olivia has a relaxed country style of doing business yet as we found over the next 4 visits, she was just as engaging as the first time, followed through with all information requests, both on the phone and in person and all in a warm friendly manner. Her professionalism never wandered and it was a pleasure experiencing her honest and natural style, a quality often lost in city real estate. Buyer review, February 2019


Roger

Very knowledgeable & competent agent!!

Shaun & his team were excellent from the very beginning of our search, through to the final settlement on our house purchase in Jan Juc. Nothing was too much trouble for Shaun, & he handled everything efficiently to make the process smooth and easy. Thanks again Shaun, we’re very happy with your services. Buyer review, […]

Shaun & his team were excellent from the very beginning of our search, through to the final settlement on our house purchase in Jan Juc. Nothing was too much trouble for Shaun, & he handled everything efficiently to make the process smooth and easy. Thanks again Shaun, we’re very happy with your services. Buyer review, February 2019


Colin & Cheryl

Great friendly agent

Shaun was great – we had a few inspections of the property and he was always willing to meet us at times outside the advertised inspection times. He was knowledgeable and friendly. I think all parties felt positive about the outcome. Buyer review, January 2019

Shaun was great – we had a few inspections of the property and he was always willing to meet us at times outside the advertised inspection times. He was knowledgeable and friendly. I think all parties felt positive about the outcome. Buyer review, January 2019


Cassie

Highly recommended!!

Shaun, Chris and their team were fantastic to work with and kept us updated and informed every step of the way. Great result and great service! Vendor review, January 2019

Shaun, Chris and their team were fantastic to work with and kept us updated and informed every step of the way. Great result and great service! Vendor review, January 2019


Mick & Sash

The agent of radness!

Shaun is a master agent of the area. He comes with the ultimate real estate skills that you would think could only be taught at the real estate agents equivalent of Hogwarts if it exists… Which it does. Because Shaun is evident of this fine establishments outputs. He sold our house in a matter of […]

Shaun is a master agent of the area. He comes with the ultimate real estate skills that you would think could only be taught at the real estate agents equivalent of Hogwarts if it exists… Which it does. Because Shaun is evident of this fine establishments outputs. He sold our house in a matter of weeks, leaving little stress and worry. Professionalism is his A game and he brought it. Leading us through the sale process with wise wisdom like yoda but a flair and effervescence that leaves you smiling and comfortable in your choice of agent to get the job done. Above all this cat can jive and you don’t need no jive turkey when selling your house. Thats how he got what we wanted. Peace! Vendor review, January 2019


Simon & Sophie

Excellent Agent

Dealt with Shaun and Olivia at One Agency numerous times over a period of 18 months whilst searching for a property. Area knowledge was excellent and they were always professional, courteous and punctual. Buyer review, December 2018

Dealt with Shaun and Olivia at One Agency numerous times over a period of 18 months whilst searching for a property. Area knowledge was excellent and they were always professional, courteous and punctual. Buyer review, December 2018


Ian & Andrea

I recommend Shaun and his team!

Shaun and his team were terrific to deal with. Shaun is a good communicator and very knowledgeable about the Surf Coast market. He puts in the hard work and is respectful to both vendor and purchaser. Vendor review, December 2018

Shaun and his team were terrific to deal with. Shaun is a good communicator and very knowledgeable about the Surf Coast market. He puts in the hard work and is respectful to both vendor and purchaser. Vendor review, December 2018


Kathryn

Superior service and confidence!

Shaun had our confidence and trust from our initial meeting. Other agents seemed ‘flakey’ compared to Shaun and the team from One Agency. Highly recommend the team for the best possible result in any market environment. Their communication and customer service is second to none. Thanks Shaun, Amanda and crew! Vendor review, December 2018

Shaun had our confidence and trust from our initial meeting. Other agents seemed ‘flakey’ compared to Shaun and the team from One Agency. Highly recommend the team for the best possible result in any market environment. Their communication and customer service is second to none. Thanks Shaun, Amanda and crew! Vendor review, December 2018


Cathy