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Testimonials

Seller of a house in Torquay, Vic

Chris was sensational in all facets of selling our home! His in-depth knowledge of the market and warm approach, provided us with the reassurance and confidence in getting the absolute best result. We are so grateful to Chris and his team, who acted professionally and with integrity throughout the entire process. Vendor review, April 2023

Chris was sensational in all facets of selling our home! His in-depth knowledge of the market and warm approach, provided us with the reassurance and confidence in getting the absolute best result. We are so grateful to Chris and his team, who acted professionally and with integrity throughout the entire process. Vendor review, April 2023


Luke

Seller of a house in Jan Juc, Vic

I chose Shaun to sell my property for a number of reasons, firstly he spent the most time talking me through how it would all work – then in tandem he actually had a strong process in place that I didn’t see with other agents. He knows the area inside and out and has good […]

I chose Shaun to sell my property for a number of reasons, firstly he spent the most time talking me through how it would all work – then in tandem he actually had a strong process in place that I didn’t see with other agents. He knows the area inside and out and has good relationships with both buyers and sellers.


I like that he is calm, thorough and highly communicative. Vendor review, March 2023


Jo

Seller of a house in Jan Juc, Vic

Shaun and his team secured us an excellent price for our property in a challenging market. We have sold a number of properties over the years and One Agency are with out a doubt the best real estate agency we have dealt with. They take an incredibly professional and strategic approach to selling and we […]

Shaun and his team secured us an excellent price for our property in a challenging market. We have sold a number of properties over the years and One Agency are with out a doubt the best real estate agency we have dealt with. They take an incredibly professional and strategic approach to selling and we can’t recommend them highly enough to anyone looking to sell on the Surfcoast. Five + stars!


Seller of a house in Torquay, Vic

Shaun and the team came up with a completely different approach to ‘telling the story’, and selling our bespoke home – resulting in a record number of inspections! Communication throughout could not have been better – Shaun always called us, we never had to call him. The Vendor portal was fantastic and gave us access […]

Shaun and the team came up with a completely different approach to ‘telling the story’, and selling our bespoke home – resulting in a record number of inspections! Communication throughout could not have been better – Shaun always called us, we never had to call him. The Vendor portal was fantastic and gave us access to viewer feedback, and buyer interest. We trusted Shaun to carry out all negotiations, and were flawed with the result. Amazing marketing, professional team, highly recommended.


Mel Wright

Moriac Property

Chris’ knowledge of the Moriac market was excellent. He was approachable, very reliable and always kept us informed. Chris achieved a result that was above our expectations. We highly recommend Chris and One Agency Surf Coast and would also recommend you entrust the sale of your home with Chris without hesitation. Vendor review, July 2021

Chris’ knowledge of the Moriac market was excellent. He was approachable, very reliable and always kept us informed. Chris achieved a result that was above our expectations.


We highly recommend Chris and One Agency Surf Coast and would also recommend you entrust the sale of your home with Chris without hesitation. Vendor review, July 2021


Kerrie & Frank

Outstanding Service!

Kellie Papworth, is simply a professional, open and honest agent who helped me out since the beginning of becoming a Tenant at Wilson Street. The One Agency process is very transparent and simple to follow plus the essence of extra care by Kellie is highly appreciated at all times! During my stay she has been […]

Kellie Papworth, is simply a professional, open and honest agent who helped me out since the beginning of becoming a Tenant at Wilson Street. The One Agency process is very transparent and simple to follow plus the essence of extra care by Kellie is highly appreciated at all times! During my stay she has been very prompt in all responses and has offered solutions for all my requests and enquiries. I fully recommend Surf Coast One Agency and having reliable agents like Kellie, truly makes a huge difference in the experience! Thank you all once again! Tenant review, July 2021


Gayani

A Top Bloke

Chris was an absolute gentleman! It was clear at the first inspection of our now new home, that there was a huge amount of interest in the property. We would have been easily spooked by the level of competition had Chris not been so approachable, knowledgeable about the property/area/market and honest about the process. Chris […]

Chris was an absolute gentleman! It was clear at the first inspection of our now new home, that there was a huge amount of interest in the property. We would have been easily spooked by the level of competition had Chris not been so approachable, knowledgeable about the property/area/market and honest about the process. Chris was an excellent communicator and made the entire experience stress free and exciting for us as first home buyers. Top bloke. Buyer review, May 2021


Buyer

Competent, got the job done and made things easy for me.

Shaun had a great understanding of the current real estate market and how to deal with each stage of the sale of my house. I felt confident leaving things in his hands. Shaun communicated with me on a regular basis to keep me up to date with the progress of the sale. The whole process […]

Shaun had a great understanding of the current real estate market and how to deal with each stage of the sale of my house. I felt confident leaving things in his hands. Shaun communicated with me on a regular basis to keep me up to date with the progress of the sale. The whole process went smoothly and I was very satisfied with the result. Vendor review, May 2021


Cassandra

Jan Juc Specialist

Having invested in Jan Juc some years ago, Shaun was instrumental in finding a property that suited my needs. With plans to sell that property , Shaun and his team personalised the experience which was made possible through the regular communication i had had with them over the past few years (even when I was […]

Having invested in Jan Juc some years ago, Shaun was instrumental in finding a property that suited my needs. With plans to sell that property , Shaun and his team personalised the experience which was made possible through the regular communication i had had with them over the past few years (even when I was based on the other side of the world) and not just during the selling period. Energetic and highly positive, I highly recommend Shaun and his team whether you are looking to buy or looking to sell on the Surf Coast. Vendor review, April 2021


Sam

He was brilliant

I purchased my home through Chris, he was brilliant! From the moment I met him I could tell he was an honest guy. He was really patient with me- I had a few hurdles my end and Chris stayed in contact with me throughout the process and really proved that he genuinely cared about the […]

I purchased my home through Chris, he was brilliant! From the moment I met him I could tell he was an honest guy. He was really patient with me- I had a few hurdles my end and Chris stayed in contact with me throughout the process and really proved that he genuinely cared about the purchaser, his vendor, and getting the best result for both parties. Great result in the end and I’m so happy I had Chris as my agent. If ever I sell in the future Chris will be the first person I call. Buyer review, April 2021


Buyer

Exceptional

Olivia is honest and hard working. She maintained a relationship with my wife and I since selling our house to us three years earlier. She kept in touch in a genuine way and never pushed us in any direction. She gave us feedback when we asked for it and was always willing to give us […]

Olivia is honest and hard working. She maintained a relationship with my wife and I since selling our house to us three years earlier. She kept in touch in a genuine way and never pushed us in any direction. She gave us feedback when we asked for it and was always willing to give us the time for a phone call or a visit regarding our home and where we were going with it. There was doubt in our mind that we would use her to sell and when we did the result was phenomenal. Quick sale, Hassle free and achieved absolute top dollar for us in under two weeks! Vendor review, April 2021


Ben

My selling experience

I found Shaun and his team efficient and friendly and very easy to deal with. I would certainly recommend One Agency Torquay to anyone considering selling. Vendor review, April 2021

I found Shaun and his team efficient and friendly and very easy to deal with. I would certainly recommend One Agency Torquay to anyone considering selling. Vendor review, April 2021


Pam

Exceptional

Chris was very helpful and his communication in buying our home was exceptional… Buyer review, March 2021

Chris was very helpful and his communication in buying our home was exceptional… Buyer review, March 2021





Roberto

After my initial contact with Shaun I felt at ease to choose One Agency to sell my home

Shaun and his team are extremely motivated and skilled at what they do. I was included with regular updates throughout the selling process. I would unreservedly recommend Shaun and his team for anyone considering the sale of their property. Vendor review, March 2021

Shaun and his team are extremely motivated and skilled at what they do. I was included with regular updates throughout the selling process. I would unreservedly recommend Shaun and his team for anyone considering the sale of their property. Vendor review, March 2021


Sue

Highly positive experience

Shaun came highly recommended to us by a former client and we certainly found him to be an extremely approachable and professional agent who was all we hoped for to sell our much loved home. Shaun was reliable and communicative and made himself available to answer any questions we put forward. His team was equally […]

Shaun came highly recommended to us by a former client and we certainly found him to be an extremely approachable and professional agent who was all we hoped for to sell our much loved home. Shaun was reliable and communicative and made himself available to answer any questions we put forward. His team was equally pleasant and knowledgeable making us feel comfortable and in good hands at every turn. We have no hesitation in recommending Shaun and his team to anyone wishing to sell their home. Vendor review, February 2021


Dee

Extremely knowledgeable of the market

Chris was extremely knowledgeable of the market, he made the whole process straight forward and easy. Chris and his team were extremely transparent and gave lots of feedback regarding interest in the property. The property was sold in approx a week and we got a great result. We would recommend Chris to anyone wanting to […]

Chris was extremely knowledgeable of the market, he made the whole process straight forward and easy. Chris and his team were extremely transparent and gave lots of feedback regarding interest in the property. The property was sold in approx a week and we got a great result. We would recommend Chris to anyone wanting to sell in the area. Vendor review, February 2021


Vendor

Shaun is very organised, professional and communication was fantastic.

I would highly recommend Shaun from One Agency,. Shaun and the team are so professional, organised and communication was fantastic. If your looking to sell your home make sure you call Shaun from One Agency. Vendor review, February 2021

I would highly recommend Shaun from One Agency,. Shaun and the team are so professional, organised and communication was fantastic. If your looking to sell your home make sure you call Shaun from One Agency. Vendor review, February 2021


Tammy

Stress free

I cannot speak highly enough of One Agency Surf Coast. From the first phone call to them, they were always friendly, professional, trustworthy and reliable. It was a stress free process of selling. I would definitely recommend. Vendor review, February 2021

I cannot speak highly enough of One Agency Surf Coast. From the first phone call to them, they were always friendly, professional, trustworthy and reliable. It was a stress free process of selling. I would definitely recommend. Vendor review, February 2021


Debra

Easy to work with

Chris was easy to work with. He communicated well and was prompt in replying to any question or concerns we had. He would ring when he said he would and made the negotiating process painless. Buyer review, February 2021

Chris was easy to work with. He communicated well and was prompt in replying to any question or concerns we had. He would ring when he said he would and made the negotiating process painless. Buyer review, February 2021


Simone

A successful and stress free outcome

After interviewing several agents we chose Shaun to lead the sale of our Torquay property. Our expectations were high based upon some feedback from others, and I have to say that Shaun and his team met if not exceeded those expectations. Shaun has clearly surrounded himself with extremely capable people, Amanda in particular, and the […]

After interviewing several agents we chose Shaun to lead the sale of our Torquay property. Our expectations were high based upon some feedback from others, and I have to say that Shaun and his team met if not exceeded those expectations. Shaun has clearly surrounded himself with extremely capable people, Amanda in particular, and the teamwork shows. Starting the campaign with a number of pre-qualified potential buyers, the process was very smooth – Shaun read the market well for our particular property and was right on the mark with the pitch re. price range and benefits. Throughout there was constant consultation by Shaun to both appraise us of the situation and talk through options. The online portal was very helpful particularly in the early days. I have no hesitation in recommending Shaun, and would engage him again in the future without question. Vendor review, February 2021


Bill

Builds a great rapport

Chris was an absolute pleasure to work with for the purchase of our property. Constantly kept in touch with us over a prolonged period to update us about new listings, demand, & contactable any time about anything, Chris is very transparent & genuinely builds a great rapport & foundation to embark on the process with. […]

Chris was an absolute pleasure to work with for the purchase of our property. Constantly kept in touch with us over a prolonged period to update us about new listings, demand, & contactable any time about anything, Chris is very transparent & genuinely builds a great rapport & foundation to embark on the process with. We recommend him in the highest regards to any prospective purchaser or seller for all things in the Surf Coast region. Buyer review, February 2020


Buyer

One Agency Torquay

I recently sold a property in Jan Juc, via auction using Shaun and the team from One Agency. We selected One Agency for two reasons, firstly they were recommended by family friends and secondly, the presentation from Shaun and Olivia was the most professional of the three agencies we interviewed for the job. Their local […]

I recently sold a property in Jan Juc, via auction using Shaun and the team from One Agency. We selected One Agency for two reasons, firstly they were recommended by family friends and secondly, the presentation from Shaun and Olivia was the most professional of the three agencies we interviewed for the job. Their local knowledge of the Jan Juc market, marketing strategy and communication skills were all first class. We were kept well advised of the interest in the property during the marketing campaign by frequent phone calls from Shaun and Amanda.I also found the portal showing potential buyer interest was very informative. Even though Jan Juc is a very bouyant sellers market currently, every strategic move Shaun made paid dividends in getting us a result we had not dreamt possible. In closing, I am very pleased we chose Shaun and One Agency to sell our property. Vendor review, February 2021


Kevin

Excellent Experience

We can’t speak highly enough about Shaun and Olivia. Their professionalism and honesty was outstanding. We chose to go with One Agency because of their knowledge and success rate on selling property in jan Juc. Trying to sell a property with tenants involved is always going to be a challenge, however Shaun and Olivia made […]

We can’t speak highly enough about Shaun and Olivia. Their professionalism and honesty was outstanding. We chose to go with One Agency because of their knowledge and success rate on selling property in jan Juc. Trying to sell a property with tenants involved is always going to be a challenge, however Shaun and Olivia made this process a lot easier by developing an amicable relationship with the tenants. Process was faultless from beginning to end considering we were dealing with the sale of this property remotely from the other side of the state. With no time to do a marketing campaign we were assured they would find us a buyer and they most certainly did. Their communication was excellent and always honest. We would highly recommend Shaun if you want a stress free and honest sale of your property. Couldn’t be happier. Vendor review, February 2021


Andy

A professional and knowledgeable agent.

From the moment we met Shaun and his team we were confident they would achieve the best result. And they did. His knowledge of the market, different approach and ongoing communication made us feel we were always up to date with the progression of the sale. We cannot recommend Shaun and his team highly enough […]

From the moment we met Shaun and his team we were confident they would achieve the best result. And they did. His knowledge of the market, different approach and ongoing communication made us feel we were always up to date with the progression of the sale. We cannot recommend Shaun and his team highly enough and would have no hesitation in using them again. A refreshing change. Vendor review, February 2021


Bill

Happy Customers

Shaun and Amanda did an amazing job at selling our place. They found the perfect buyer in a short period of time and with little disruption. They were very generous with their time, even once the deal was done, to make sure questions were answered and everyone was happy. Thanks. Vendor review, February 2021

Shaun and Amanda did an amazing job at selling our place. They found the perfect buyer in a short period of time and with little disruption. They were very generous with their time, even once the deal was done, to make sure questions were answered and everyone was happy. Thanks. Vendor review, February 2021


Eliza

Incredibly personable

Such an authentic agency that is reflected in all the amazing staff. Knowledgeable, responsive and just incredibly personable. I’m so glad we bought a house from OneAgency, a big shout-out to Olivia, she made a stressful situation very enjoyable. Buyer review, January 2021

Such an authentic agency that is reflected in all the amazing staff. Knowledgeable, responsive and just incredibly personable. I’m so glad we bought a house from OneAgency, a big shout-out to Olivia, she made a stressful situation very enjoyable. Buyer review, January 2021


Letitia

Open & Honest Communication

We couldn’t recommend Chris, & the entire team at One Agency, more highly. We decided to sell during uncertain times, & despite tricky circumstances, Chris secured a sale we were very happy with. Chris was incredibly helpful, reassuring, across the local market, and provided regular open & honest communications. We strongly felt that Chris had […]

We couldn’t recommend Chris, & the entire team at One Agency, more highly. We decided to sell during uncertain times, & despite tricky circumstances, Chris secured a sale we were very happy with. Chris was incredibly helpful, reassuring, across the local market, and provided regular open & honest communications. We strongly felt that Chris had our best interests at heart. If selling again, we would 110% work with Chris . Shout out to the whole team – brilliant communications. Vendor review, January 2021


Rebecca

Exceptional support and great campaign

We sold a house and attached block of land and engaged Shaun after meeting a number of agents from the area. Shaun offered practical and valuable advice on the sale strategy that netted us a great outcome – better than suggested by other agents. Throughout the campaigns his communication was exceptional and he showed a […]

We sold a house and attached block of land and engaged Shaun after meeting a number of agents from the area. Shaun offered practical and valuable advice on the sale strategy that netted us a great outcome – better than suggested by other agents. Throughout the campaigns his communication was exceptional and he showed a thorough knowledge of our market. I would thoroughly recommend Shaun and his One Agency team for sales in this market. Vendor review, January 2021


Vendor

Over and above approach and result

Shaun and his team have a considered and professional approach to selling your home for the highest price, coaching buyers while keeping everyone informed and happy. We could not recommend them highly enough and were absolutely floored by the result they achieved for us. Vendor review, December 2020

Shaun and his team have a considered and professional approach to selling your home for the highest price, coaching buyers while keeping everyone informed and happy. We could not recommend them highly enough and were absolutely floored by the result they achieved for us. Vendor review, December 2020


Vendor

A beautiful combination of synergy

Thanks to Shaun and the teams helpful insights and guidance prior to the listing going up we were able to get a good understanding of what people were looking and what to expect from our sale. The service, communication and openness of the One Agency team made us feel comfortable and informed throughout the process […]

Thanks to Shaun and the teams helpful insights and guidance prior to the listing going up we were able to get a good understanding of what people were looking and what to expect from our sale. The service, communication and openness of the One Agency team made us feel comfortable and informed throughout the process which was an absolute pleasure. Vendor review, December 2020


Elise